Tiscalli

Me: Hello, your through to Zen technical support, Stuart speaking, how can I help?
Customer: "Hello. I cannot connect to the wireless
M: Are you connected to the internet, or is it just the wireless your having problem.
C: No I cannot connect to the internet.
M: Can I take your username please?
C: I dont have one, I bought the speedtouch from Tiscalli.
M: OK, do you get your internet from us?
C: No, i think thats will Tiscalli.
M: Hmn...so let me get this right. You have bought your router from Tiscalli, and you get your internet from Tiscalli?
C: Yes
M: Can I ask why your calling Zen?
C: Tiscalli gave this number as the support line for the speedtouch.
M: Ah ok. Well the speedtouch support line is XXXX XXXXXX, but that is a 50p/min call, so i would suggest you call back Tiscalli and see if you can get someone who isnt a muppet there to try and help you. I'm sorry I cannot help you, but we dont support support the speedtouch
C: Ok, thanks.


Zen Technical Support - recommended by Tiscalli technical support :)

From my phone

Well it's been a while. Many things have happened since i left work last week. The job interview I had on Monday went well as I was asked to attend a second interview on Friday; this turned out to be even better, as they offered me a job! The certainty of a job is a welcoming thought as i go for my interview in leeds next week.

As a treat I finally got rid of the most user un-friendly phone i have ever used (Samsung e700 if your wondering) and bought a fancy Orange SPV c550. I have wanted one for a while, as it is like a little pda in a phone. i can do funky things like write to my blog from my phone.

Im off on holiday tomorrow for a few days to northumbria so maybe with this phone i can write on the move.

hopefully this will post!

Until next next time.

15 years ago

15 years ago a chap called Tim Berners-Lee created something that changed the world. He invented the World Wide Web. Without it many people's lives would be different, including myself. I have grown up alongside the growth of the home computer, and in my teen years the growth of the World Wide Web, and the Internet that it runs on. I knew at a very early age that I wanted to have a life with computers, from when I first made an old Texas Instruments computer a friend gave me count to 1 million (which took a good few hours back then!)

Today I use the internet and the web on a daily basis. I use it to get information about things I didn't know existed, it helped with my University course so much that I rarely visited the campus library, and to keep in contact with friends.

3 of my closest friends are currently located physically far away. Kim is in Maine - USA, Rich is in Wellington - New Zealand, and Sunni is in Singapore. Without the Internet (and the Web that helped to push its growth) it is (arguably) very possible that I wouldn't have seen or heard from these close friends for a very long time. Phone calls cost a lot of money, and are usually only made between close family. Even texts to foreign mobiles are sometimes upward of 20p each making the quick funny thought I had turn into "do I have enough credit to send that?", usually meaning I don't send. However this morning I had a text banter with Sunni for very little money, I have had voice and video chats with Kim and Rich for free, all thanks to the Internet, Skype and MSN Messenger. Even thought my friends are far away, something as simple as a text, or seeing them on my monitor, makes it seam like they are in the next street.

So this is my little thanks to Sir Tim Berners-Lee and to all the people who have developed the internet core, the web service, and all the other applications that use the internet over the past 15 years and more. Thank you! :)

Until next time

Meebo me!

Thanks to those fantastic chaps and chapesses over at Meebo.com, people who visit this blog can chat to me when I'm logged into Meebo (which is most of the time). Visit meebome.com for info if you want to do it yourself!